Refund & Cancellation Policy

Microtek is India’s most trusted brand. The product that we sell online at www.microtekdirect.com goes through rigorous quality test.

For cases related to manufacturing defects, repairs etc. you are covered under the warranty as specified in the product listing. Please contact the nearest service Centre or the customer care at 1800 2000 255 / 1800 102 4447.

In case of any concerns, please send us photographs of the items to ascertain the reason for return. You can send email at connect@microtekdirect.com or call at 9717 272706.

Once the return is accepted for refund, you would be contacted by our Customer Care team for product collection. You will need to retain the item with all its seals and trappings (boxes, bags, tags, stickers etc.) intact along with the Original Invoice. You can retain a copy of the Invoice for reference and future correspondence. For any further clarifications do get in touch with our friendly customer care folks.

Cancellations: No cancellations will be accepted once an order is placed.